Return Policy

If you are not completely satisfied with your order, you may return the product for a full refund within 30 days of purchase.

  • Please contact our customer support team within 30 days of purchase for a refund or replacement.
  •   •   Any product returned must be in the same condition in which it was received and in the original packaging.
  •   •   All returns must be approved by Masimo and accompanied by an RMA number.
  •   •   A refund will be issued to the original payment method once we receive and process your return.
  • Only items that have been purchased directly from Masimo (online) can be returned to Masimo. Masimo products purchased through other retailers must be returned in accordance with their respective return and refund policies.


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